AI & agents

Choose who answers new video recordings in this workspace.

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Who answers new recordings VideoSupport AIAnswers from your docs and PDFs. Uses your monthly AI reviews. Your agents & business logic (MCP)Route recordings to your own agent, tools and rules. Doesn't use AI reviews. Human team onlyTranscript and triage attached; no automated replies.

Your agent's MCP endpoint

Not connected

Server URL Authentication

Send to your agent

If no reply within Then hand off to

Require human approval before your agent's reply is sent