Frequently Asked Questions
Our team is on hand to answer your questions. Hit the button in the bottom right corner to chat with us.
The videosupport servers are situated in Europe (hosting and database).
At videosupport we're serious about security. No customer or company data is available through search engines. The videosupports are only available by the requester (customer) and assignee (support agent).
Currently, the videosupports and their content are available forever. This may change in the future.
Videosupport is available on the Intercom App Store where it can be installed in a single click.
The videosupport servers are situated in Europe (hosting and database).
If you'd like to know on what we're working next please get in contact: hit the button in the bottom right corner to chat with us.
Yes, we let you communicate the exact same way as your customers can. Maybe a little more :).
Videosupport is available on the Zendesk Market where it can be installed on Ticket & Chat.