Hit recordAI answersProblem solved
Let your customers explain their problem quickly with videos and AI answers instantly based on your documentation.
Analyzing video...
Trusted by support teams worldwide
Companies already using VideoSupport
See how it works
From documentation upload to instant AI responses, in a matter of minutes
Enter Documentation URL
AI Scans Documentation
Generate Embed Link
Customer Records Video
AI Processes & Responds
Ready for Launch?
Watch how SpaceX turns rocket science into customer support magic in under 60 seconds
⚡ No signup required • Takes 60 seconds
Video questions, AI answers from your docs
Drop in your documentation once. Our AI instantly handles customer video questions with spot-on, contextual answers. Zero wait time, zero doc hunting.
75% automated resolution rate
Most tickets close themselves
Near-instant responses
AI watches, understands, answers in seconds
Human-in-the-loop backup
Tough questions? Escalated automatically to your team
Customer Video
AI Response
Found the solution!
Your electric bike battery not recharging is likely due to a faulty BMS (Battery Management System) connection. First, check if the charging port LED indicator lights up when plugged in. If not, inspect the charging cable for damage. For your Cowboy 4 model, ensure you're using the original 42V 2A charger. If the battery hasn't been used in over 3 months, it may need a reset procedure: disconnect for 10 minutes, then reconnect and charge for at least 4 hours uninterrupted.
Relevant Documentation:
Support tickets, solved smarter
See what's broken, get the full story, ship solutions faster than you thought possible
Rich video context
Customers hit record, show their screen, walk through the issue. No more detective work. You see exactly what they're seeing.
Found the solution!
Instant AI responses
AI watches the video, nails the diagnosis, pulls the perfect answer from your docs in real-time. White-glove support without the white-glove price tag.
Crawling pages...
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Effortless documentation upload
Drop a link to your docs—we scrape it all automatically. Or drag in PDFs. Your entire knowledge base, ready to roll in minutes.
Smart escalation
AI stumped? Tickets route straight to your human team with complete context intact. Zero customers left hanging.
Switch seamlessly from desktop to mobile
Works on desktop and mobile
Full support across desktop and mobile. Customers can record and submit from their phone, laptop, tablet—wherever they are.
No extension required
Pure browser magic. No downloads, no plugins, no hassle. Customers click a link and start recording. That's it.
Tickets resolved by AI
Average response time
Cost reduction
Video support that works for everyone
From software bugs to product issues, VideoSupport AI delivers instant, accurate answers across industries
Loved by support teams
around the world.
VideoSupport AI has completely transformed how we handle customer inquiries for our electric bikes. Our customers can now show us exactly what's happening, and the AI pulls from our extensive technical documentation instantly.
Levy
Operations at Cowboy
As a print-on-demand business, visual communication is everything. VideoSupport AI helps us resolve design issues and printing concerns faster than ever before. Our resolution time has dropped by 70%.
Marcus Williams
VP of Operations at Print.com
Our customers love being able to just show us their problem instead of describing it. This has eliminated so much back-and-forth frustration.
Emily Rodriguez
Customer Support at Zynium
VideoSupport AI has completely transformed how we handle customer inquiries for our electric bikes. Our customers can now show us exactly what's happening, and the AI pulls from our extensive technical documentation instantly.
Levy
Operations at Cowboy
As a print-on-demand business, visual communication is everything. VideoSupport AI helps us resolve design issues and printing concerns faster than ever before. Our resolution time has dropped by 70%.
Marcus Williams
VP of Operations at Print.com
Our customers love being able to just show us their problem instead of describing it. This has eliminated so much back-and-forth frustration.
Emily Rodriguez
Customer Support at Zynium
VideoSupport AI has completely transformed how we handle customer inquiries for our electric bikes. Our customers can now show us exactly what's happening, and the AI pulls from our extensive technical documentation instantly.
Levy
Operations at Cowboy
As a print-on-demand business, visual communication is everything. VideoSupport AI helps us resolve design issues and printing concerns faster than ever before. Our resolution time has dropped by 70%.
Marcus Williams
VP of Operations at Print.com
Our customers love being able to just show us their problem instead of describing it. This has eliminated so much back-and-forth frustration.
Emily Rodriguez
Customer Support at Zynium
For a SaaS company, VideoSupport AI is a game-changer. The integration was seamless, and we're now handling 3x the volume with the same team size. The ROI speaks for itself.
David Park
CTO at SaaS Cloud
Finally, a support solution that scales without breaking the bank. Our AI resolution rate is at 78% and climbing every week.
Lisa Thompson
Customer Experience Lead at DataFlow
The smart escalation feature is brilliant. Complex issues get routed to humans with full context intact. No more starting from scratch.
James Martinez
Support Manager at SecureNet
For a SaaS company, VideoSupport AI is a game-changer. The integration was seamless, and we're now handling 3x the volume with the same team size. The ROI speaks for itself.
David Park
CTO at SaaS Cloud
Finally, a support solution that scales without breaking the bank. Our AI resolution rate is at 78% and climbing every week.
Lisa Thompson
Customer Experience Lead at DataFlow
The smart escalation feature is brilliant. Complex issues get routed to humans with full context intact. No more starting from scratch.
James Martinez
Support Manager at SecureNet
For a SaaS company, VideoSupport AI is a game-changer. The integration was seamless, and we're now handling 3x the volume with the same team size. The ROI speaks for itself.
David Park
CTO at SaaS Cloud
Finally, a support solution that scales without breaking the bank. Our AI resolution rate is at 78% and climbing every week.
Lisa Thompson
Customer Experience Lead at DataFlow
The smart escalation feature is brilliant. Complex issues get routed to humans with full context intact. No more starting from scratch.
James Martinez
Support Manager at SecureNet
Everything you need to level up support
Choose the plan that fits your needs.
Transparent pricing with no hidden fees. Scale as you grow.
Business
Perfect for growing teams ready to automate support
Billed annually
Key Features
- Up to 500 video submissions/month
- AI-powered video analysis
- Instant AI responses from your docs
- Documentation URL scraping
- Smart escalation to human agents
- Basic analytics dashboard
- Email support
Business + AI
Advanced AI features for maximum automation and insights
Billed annually
Everything in Business, plus
- Up to 2,000 video submissions/month
- Advanced AI video understanding
- Multi-language support (50+ languages)
- Custom AI response training
- Priority support & faster responses
- Advanced analytics & insights
- Custom branding & white-label
- API access for integrations
Enterprise
Custom solutions for large organizations with specific needs
Everything in Business + AI, plus
- Unlimited video submissions
- Dedicated account manager
- Advanced security (SSO, SCIM)
- Custom data retention policies
- SLA with 99.9% uptime guarantee
- Custom integrations & workflows
- On-premise deployment options
- 24/7 premium support
Currently in beta. Join the waitlist to lock in early pricing.
Get your cake and eat it too
Premium support experience for your customers, at a fraction of the cost for your team.
Your customers get premium video support
- Record a video, get instant answers. No typing essays in chat. No waiting hours for a response.
- Show exactly what's wrong. Full context, zero confusion. AI sees what they see.
- Real-time AI responses. Accurate answers pulled straight from your docs in seconds.
- No back-and-forth. One video, one answer. Problem solved.
You pay a fraction of the cost
- You never watch the videos. AI handles everything automatically. Zero manual review.
- 75% of tickets resolve themselves. AI answers instantly from your documentation.
- 10x cheaper than traditional support. Premium experience without the premium price tag.
- Scale infinitely. Handle 10x more tickets without hiring 10x more people.
Less than 5 minutesto get set up âš¡
Be among the first to ship premium AI-powered video support. Join the beta — limited spots available.