Legal

VideoSupport Privacy Policy

Effective Date: August 19, 2026

1. Introduction

Welcome to VideoSupport LLC ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our products and services. This privacy policy describes how we access, use, store, and share your information, including Google user data.

2. Information We Collect

We may collect the following types of information:

  • Personal InformationInformation that can be used to identify you, such as your name, email address, and phone number.
  • Usage DataInformation about how you use our software, such as the features you use and the time you spend on the application.
  • Technical DataInformation about your device and internet connection, including IP address, browser type, and operating system.
  • Google User DataInformation obtained through your interaction with Google services, such as your Google account details, Google Drive files, and Google Calendar events.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Improve Our ServicesTo deliver the features and services you request and improve our offerings.
  • To Communicate with YouTo send updates, notifications, and other information related to our services.
  • To Ensure SecurityTo maintain software security and detect or prevent fraud.

Google User Data UseWe use Google user data to enhance user experience, authenticate your identity securely, and enable service integrations such as calendar and file workflows.

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following cases:

  • Service ProvidersWe may share information with trusted third-party providers who help us operate our services.
  • Legal RequirementsWe may disclose information when required by law or valid public authority requests.
  • Google User DataWe do not share Google user data beyond required processing and we adhere to Google's data use and sharing policies.

5. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure.

6. Your Rights

You have the right to access, correct, or delete your personal information. You can do this by contacting us at hello@videosupport.io.

7. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page and reflected by an updated effective date.

8. Contact Us

If you have questions about this policy, contact us:

hello@videosupport.io