Built for fast-moving support teams
VideoSupport helps Crisp teams move from vague text threads to clear visual reports without asking users to install anything.
- Send recording requests from active Crisp chats
- Capture complete issue context in one submission
- Use AI summaries to prioritize follow-up
- Shorten resolution time with fewer clarifying messages
01
Offer recording
Agent shares capture link in conversation.
02
Customer records
User records browser, app, or device behavior.
03
Agent resolves
Team receives exact context and issue hints.