Built for Service Hub workflows
Send a VideoSupport request link from any HubSpot ticket, then review the recording, transcript, and triage summary from the same ticket context.
- Request recording links from agent replies
- Attach videos and transcript context to ticket threads
- Use AI summaries to route issues faster
- Give engineering richer reproduction details
01
Send link
Agent adds a recording request from the ticket.
02
Customer records
User records screen, camera, or both in browser.
03
Resolve faster
Ticket gets full visual context and AI issue hints.