Built for cross-functional workflows
VideoSupport helps support and operations teams move from unclear issue reports to actionable tasks in Monday with visual proof and transcript context.
- Collect recordings from customer-facing support moments
- Attach video context to board updates and work items
- Route issues with AI-generated summaries and priorities
- Improve handoffs between support, QA, and engineering
01
Request capture
Team sends a secure recording link to the customer.
02
Issue recorded
Customer records the behavior in browser with no install.
03
Execute faster
Monday tasks include clear visual evidence and summary context.